Privacy Policy
This Privacy Policy describes how VeloMap ("we," "us," or "our") collects, uses, and protects your personal information when you use our navigation services, website, and mobile applications.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact our support team. This may include:
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Name, email address, and phone number
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Billing and shipping addresses
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Payment information (processed securely through third-party providers)
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Device information and usage data
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Location data when using our navigation services
How We Use Your Information
We use the information we collect to:
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Provide and improve our navigation services
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Process your orders and payments
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Send you important updates and notifications
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Provide customer support and respond to inquiries
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Analyze usage patterns to enhance user experience
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Comply with legal obligations and protect our rights
Location Data and Privacy
Our navigation services require access to your location to provide accurate routing and real-time updates. We handle location data with the utmost care:
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Location data is used solely for navigation purposes
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We do not track your location when services are not in use
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Location history is stored locally on your device
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You can disable location services at any time
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We do not sell or share location data with third parties
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
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With your explicit consent
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To comply with legal requirements or court orders
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To protect our rights, property, or safety
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With trusted service providers who assist in our operations
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In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
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Encryption of data in transit and at rest
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Regular security assessments and updates
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Access controls and authentication measures
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Employee training on data protection practices
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Incident response procedures
Your Rights and Choices
You have the following rights regarding your personal information:
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Access and review your personal information
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Request correction of inaccurate data
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Request deletion of your personal information
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Opt-out of marketing communications
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Withdraw consent for data processing
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Request data portability
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
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Essential cookies for website functionality
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Analytics cookies to understand usage patterns
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Preference cookies to remember your settings
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You can manage cookie preferences in your browser settings
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws and regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: contact@velomap.com
Phone: +91 92109 03266